Customers & pilot data

Real pilot results—not vanity metrics.

TaskMender pilots with 10–50 historical handoffs. Below: aggregate data from our pilot cohort.

Pilot cohort snapshot

12 US workspaces · 50 historical handoffs processed

Time

115 → 21 min

Median kickoff prep time per handoff (n=18 timed sessions).

See breakdown →
Gaps

118 missing-info flags

Across 50 handoffs—brand assets, copy, timelines, budget, approvers.

See chart →
Teams

12 workspaces

Agencies, consultancies, and IT/MSP teams in the US (Bay Area, Austin, NYC).

Join pilot →

Missing items found across 50 client handoffs

Aggregate gap detection from the TaskMender 50-handoff pilot batch.

Brand assets
32
Content / copy
28
Timeline details
25
Budget info
18
Decision maker
15

Source: TaskMender pilot aggregate — 50 historical handoffs, 12 workspaces, US service teams. Count = handoffs where each gap type was flagged at least once.

What pilot PMs report

Feedback from delivery leads—company names withheld under pilot NDAs.

"We stopped rebuilding kickoff notes from email threads. PMs review the packet, not the inbox."
— Delivery Lead, 14-person design agency (Bay Area)Agency workflow →
"Missing-info lists alone saved us two rounds of client back-and-forth on every project."
— Partner, 8-person consulting firm (Austin)Intake automation →
"Engineers get ticket packets with context—not half a sentence in the helpdesk."
— Ops Director, 40-person MSP (NYC metro)IT handoffs →

Pilot participant quotes verified by TaskMender customer success. Company names withheld per standard pilot NDA.

Processing volume by team size

Operational estimates from TaskMender's 9-step pipeline — scales with handoff volume, not one-off usage.

Client typeHandoffs / moDocs & msgs / handoffAI stepsEst. API calls / mo
Small agency (5–15 people)505–106300+
Mid-size agency (20–60 people)20010–2081,600+
BPO / service team (100+ people)50010–308–104,000+

Basis: TaskMender pipeline architecture (read → summarize → extract → gap check → tasks → owners → reply → brief → export). API calls = steps × documents per handoff × monthly volume.

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